Privacy Policy

Last Updated: 30 Nov 2025

Baihub India Private Limited ("we", "our", "us") operates the Baihub mobile application, available on Android and IOS devices. BaiHub India is a trusted platform that connects households with verified, trained, and identity-checked part-time helpers. We ensure unmatched reliability with on-time arrival and uninterrupted service guarantees. With our easy-to-use booking system, customers can conveniently choose their preferred time slots and hire skilled helpers for a wide range of household needs.

1. Information We Collect

We may collect the following information from users:

• Name
• Phone Number
• Email
• Address
• Location
• Payment Information
• Number of People in Family
• Age of Kid(s)
• Details of Senior Citizen

2. Location Access

The application collects real-time and background location data to enable accurate helper matching and service delivery.

3. Cookies and Tracking Technologies

We use cookies and similar tracking tools to enhance the user experience.

4. User Authentication

Users may sign up using Mobile OTP or as Guests.

5. Third-Party Integrations

Baihub uses services like Firebase, Google Analytics, Razorpay/Paytm/Stripe, Google Maps, Cloud Services, and Ad Networks.

6. Data Usage

We use collected data for:

• User account creation and verification
• Booking and service management
• Notifications and alerts
• Payment processing
• Advertisements
• Analytics and app improvement

7. Data Retention

User data is retained until account deletion.

8. Account Deletion

Users cannot request deletion of personal data at this time.

9. Minimum Age Requirement

Users must be 16 years or older to access the app.

10. Contact Details